The Joint Electronic Submissions (Je-S) Helpdesk is the first point of contact for the Research Councils
If you experience difficulties using Je-S or have questions regarding its use, the helpdesk can be contacted:
Email: JeSHelp@je-s.ukri.org
Phone: +44 (0) 1793 44 4164
Staffed Monday to Thursday 8.30am to 5pm and Fridays 8.30am to 4.30pm (excluding bank holidays and other holidays)
Out of hours: leave a Voice Mail message
When reporting problems by e-mail or telephone, please supply the following information:
Your name, organisation and user id
The date and time
The part of the form or system you were working on when the problem occurred
The nature of the problem