Je-S Logo

 Report A Problem

Help Known Problems

Je-S Helpdesk telephone number: +44 (0) 1793 444 164.

The telephone will be answered in person between 9:00am and 5:00pm Monday to Friday. Outside these hours, there will be a voicemail facility for you to leave a message. We aim to ring you back within one working day.

Alternatively, use the form below to send an e-mail to the Je-S Helpdesk.

Report problem to the Je-S Helpdesk


  • The action you were taking
  • The problem as it appeared to you
  • What you had expected to happen
  • Any messages that you saw

1500 character(s) remaining (maximum 1500), including spaces and returns
To check character counts, or edit longer text to the character limit, use the character count test page (opens in a new window)